Who we are
Mahopac Water Damage Pros is a water damage restoration company based at 987 Route 6 in Mahopac, New York. We remove water, dry structures and repair what the water damaged for homes and businesses in Mahopac and the towns around it. We are licensed and insured.
We work to the ANSI/IICRC S500 water damage standard as our reference for how wet structures are evaluated and dried. We use it as a framework for the work, not as a promise that every material reaches a particular number.
How we work
Stop and secure
We find the source, make the area safe and explain what has to happen first.
Measure and scope
Moisture readings and photos show where the water went, and we put the scope in writing.
Dry and repair
Equipment runs until readings reach the goal, and repairs follow only where needed.
What a first call looks like
Start by telling us the address, where the water came from and whether it is still running. If it is, we walk you through shutting off the supply or the power to the wet area before anything else. Then we ask what is wet, how long it has been wet and what the water passed through on its way, because those answers change the plan.
Photos help. Take a few of the source, the wet surfaces and any damaged belongings before anything is moved. Keep the plumber's invoice or the failed part if there is one. We can work from what you describe, and our crew confirms it with a moisture meter on site.
How scope and cost are handled
Water damage jobs vary too much for a flat number. The factors are the type of water, the area affected, the materials involved, how long the water sat and how much has to be removed and rebuilt. We explain these before work starts, and the scope is put in writing so you can compare it with what your insurer sees.
Drying is documented with readings taken on the first visit and again as the job progresses. The goal is to reach dry standards for each material rather than to run equipment for a set number of days.
What you receive at the end
- Moisture readings and photos that show where water was found and when the structure reached dry.
- A written scope that separates emergency work from rebuilding.
- Plain notes on anything that belongs to a plumber, roofer or other trade.
- Records you can give your insurance company if you file a claim.
- A clear explanation of any step that changed from the original plan and the reason it changed.
- Care notes for your floors, walls and belongings once the equipment leaves.
What we do not do
We do not repair plumbing, roofs or heating and cooling equipment. We do not waterproof foundations or install drainage. We do not offer equipment rentals, and we do not remediate mold. When the real fix belongs to another trade, we tell you and work around their schedule.
We also do not promise what your insurance will pay. We can document the loss with photos, moisture readings and a written scope, and coverage decisions stay between you and your carrier.
Local sources we rely on
The local facts on this site come from public records rather than guesswork. The main ones are the Putnam County hazard mitigation plan and the hazard plans for Somers and Yorktown. We also rely on the Town of Carmel's flood law, the county declaration after the July 2023 storms and state Department of Financial Services guidance on homeowners claims.
Where a source does not give a number, we do not invent one. We do not state local frequencies for freezes, leaks or floods unless a primary source does. When a question is theirs to answer, we point you to the town or county office.
Water damage in the house right now?
Call the 24/7 line and tell us what happened.
Where to find us
Our address is 987 Route 6, Mahopac, NY 10541. The emergency line is answered around the clock, every day of the year, and the email address is for non-urgent questions. See our contact page for the details and a map, and our service area page for the towns we cover.