Where we are based
Our base is at 987 Route 6 in Mahopac, a hamlet in the Town of Carmel in Putnam County. From there, Route 6 runs south to Baldwin Place and Jefferson Valley and northeast toward Carmel, while Hill Street and Route 6N lead west to Mahopac Falls and Putnam Valley.
Emergency dispatch is available around the clock for all of these places. We do not promise an arrival time, because storms, road closures and other emergencies change it, but we do tell you what to do while the crew is organized.
Our five nearby town pages
| Town | ZIP | What the page covers |
|---|---|---|
| Mahopac Falls, Putnam County | 10542 | Hamlet in the Town of Carmel, next to Mahopac. Flood-prone Hill Street at Route 6 and the Red Mills area. |
| Baldwin Place, Westchester County | 10505 | Town of Somers, just south on Route 6. Basement flooding is the town's main recurring flood problem. |
| Jefferson Valley, Westchester County | 10535 | Town of Yorktown, on the US 6 corridor. Storm outages and localized flooding in the town record. |
| Carmel, Putnam County | 10512 | County seat and part of the same town as Mahopac. Public buildings sit in the floodplain. |
| Putnam Valley, Putnam County | 10579 and 10537 | The Town of Lakes. Oscawana Lake, dams and septic systems shape its water problems. |
Neighborhood pages inside Mahopac
Two lake areas inside the Mahopac hamlet have their own pages: Lake Mahopac and Lake Secor. Both are in ZIP 10541 and the Town of Carmel, and both draw on public records in the county hazard plan.
ZIP codes we serve
The Mahopac ZIP is 10541, and it covers the hamlet itself, Route 6 and the lake shore neighborhoods. Nearby ZIPs we serve include 10542 for Mahopac Falls, 10505 for Baldwin Place, 10535 for Jefferson Valley, 10512 for Carmel, 10579 for Putnam Valley and 10537 for the Lake Peekskill hamlet. We also reach Shenorock at 10587, Granite Springs at 10527 and Shrub Oak at 10588 in Westchester County.
Calls also come in from Peekskill, Garrison and Highland Falls, and we dispatch to them as the schedule allows. The towns above have their own pages because local drainage, rules and housing differ from place to place.
Why county lines matter
Mahopac, Mahopac Falls, Carmel and Putnam Valley are in Putnam County. Baldwin Place and Jefferson Valley are across the line in Westchester County, in the towns of Somers and Yorktown. Building permits, floodplain rules and water and sewer districts differ with the town, so ask the building department that covers your address.
If you are not sure which town you are in, the postal address can mislead. A Mahopac mailing address can sit in a neighboring town, so look at your property tax bill or ask the town clerk. That matters because the building department, flood rules and highway department that apply to you follow the town line, not the mailing address.
What to do before we arrive
- Stop the source if you can do it safely, and turn off power to wet areas if water is near outlets or the panel.
- Move small valuables and papers out of the water, and photograph everything first.
- Do not use a household vacuum on standing water or run fans without advice.
- Write down the address, nearest cross street and gate or driveway details so the crew finds you quickly.
Seasons and the places they affect
Spring runoff and summer thunderstorms fill basements around the lakes and streams of Putnam Valley, Mahopac Falls and Carmel. Winter brings frozen and split pipes to every town on this page, especially in unheated spaces and exterior walls.
Autumn leaves clog gutters and culverts that then back water against foundations. Because the hazards differ by town, each town page lists the problems its own public records name.
Not sure we reach your address?
Call the 24/7 line and give us the street.
Service area questions
Often, yes. Call and tell us the address. Calls farther out are handled as the schedule allows.
Every service is available across the area. Each town page lists the problems that matter most there and links to the services that fit.
Scope and cost factors are explained before work, and travel is one of them. We tell you what drives the price before repair work begins.